Privacy Policy
Information on the processing of personal data pursuant to the GDPR.
1. Controller
The controller for data processing on this website is:
Excelsior RE Ltd.69 Great Hampton Street
Birmingham, West Midlands B18 6EW
Great Britain
Email: Info@excelsiormedia.de
2. Collection and storage of personal data
When you visit this website, the hosting provider automatically stores information in server log files (e.g. IP address, date and time of access, browser type). This data is required to provide the website and to ensure system security (Art. 6(1)(f) GDPR).
3. Cookies and consent
This website uses cookies. Technically necessary cookies are required to operate the site and are set on the basis of Art. 6(1)(f) GDPR. All other cookies (statistics, marketing) are only set with your explicit consent under Art. 6(1)(a) GDPR.
On your first visit a cookie banner appears where you can give, refuse or customise your consent. Your choice is stored locally in your browser. You can change or withdraw your consent at any time via the “Cookie settings” link in the footer.
4. Contacting us
If you contact us via the contact form or by email, we process the data you provide (name, email address, phone number, law firm/notary office, message) in order to handle your request (Art. 6(1)(b) GDPR). The data is deleted once it is no longer required, unless statutory retention obligations apply.
5. Data processing within the AI phone assistant
For law firms and notary offices using our AI phone assistant, call data is processed exclusively on the basis of a data processing agreement pursuant to Art. 28 GDPR. Processing takes place on servers in Germany. Client data is not used for other purposes and is not passed on to third parties.
6. Your rights
You have the right to information about your stored personal data (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and to object to processing (Art. 21). Consent given can be withdrawn at any time with effect for the future. You also have the right to lodge a complaint with the competent supervisory authority.
7. Data security
We use technical and organisational security measures to protect your data against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. Data is transmitted on this website in encrypted form via TLS.